Download Business information management : improving performance by Dave Chaffey PDF

By Dave Chaffey

This readable textbook takes a problem-solving method of enterprise details administration, addressing the demanding situations confronted through a large staff of stakeholders – not just the end-user, but in addition the final supervisor, IT supervisor and corporate director.


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Additional info for Business information management : improving performance using information systems

Sample text

When it was suggested we base our new system on Microsoft technologies, we weren’t short of people saying ‘it can’t be done’. But a proof-of-concept system showed it could be, and the doubters started to fall silent. Now, as the technology improves, we are getting more and more out of the current system in our stress tests. Scalability is what we needed, and it looks as though it’s going to scale very well. 1 Each chapter ends with Self-assessment questions for you to test your understanding and track your progress.

12 Ch. 11 Ch. 10 Ch. 09 Ch. 08 Ch. 07 Ch. 06 Ch. 05 Ch. 04 Ch. 03 Ch. 02 Ch. 2 Has IT failed to deliver? 1 Renault Illustrates the challenges involved with managing 1400 applications in a large company. QXD 9/29/07 8:22 AM Page xxxi P R E FAC E Ch. 12 Ch. 11 Ch. 10 Ch. 09 Ch. 08 Ch. 07 Ch. 06 Ch. 05 Ch. 04 Ch. 03 Ch. 02 Ch. 1 Business process management Gives a modern perspective on approaches to ● improve business processes using information systems. 2 Boots the Chemists Shows how data mining can be valuable to a company.

Describe the management issues that need to be addressed in an information management strategy. 3 Information management at GlaxoSmithKline – the Robin Hood connection 215 For large-scale software deployments such as ERP, CRM and SCM a decision also has to be taken about the number of vendors. The choice is essentially whether to use a single software vendor as supplier, or to go for a ‘best-of-breed’ approach of using multiple packages which are best within their specific application. ’ to study the arguments for and against.

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